Aesthetic Medical
Restorative Injectables
Taylor and her crew do things differently. They knew their numbers. They cracked the code on loyalty. Their team is loyal and high-achieving. So what did they need help with? Everything else.
The Client
Taylor Campbell and her teams in Oklahoma City and Denver are no stranger to medical aesthetics. As a nurse, injector, and entrepreneur, Taylor's savvy business techniques and injection skill have created a profitable business, but she didn't have the resources to take her business to the level she dreamed of.
The Challenge
Restorative Injectables' team excelled at in-practice sales, but faced challenges bringing in new customers. The e-commerce site was not making many sales, nor was it helping build trust or leads for the practice. As a growing company with multiple locations, the digital ecosystem had to be fixed.
Our Approach
Set standards, simplify complexity, and call to action.
Since the team excelled at the in-practice experience, our focus was on the digital ecosystem—developing a totally reimagined website with a strong focus on CTAs, polishing and humanizing the brand with confident contrast yet soft accents, and helping build top and middle funnel processes to convert online sales and leads.
ReBrand
Our team rebuilt every online brand touchpoint from wireframes up to create an action-oriented experience for users. Throughout the website, you'll find constant CTA buttons and interactive modules that lead toward booking a treatment. In addition to the website, we helped pioneer a new unbranded social community to create a lead nurturing campaign for local prospects.
ReForm
A key component of Restorative Injectables's loyalty plan is treatment discoverability. ReForm allows patients to dial down into their particular skin needs to better understand what might work for their skin color, age, goal, budget, and life event schedule. Not to mention it could make consults and intake around 60% faster—saving valuable time for patients and injectors alike.
$185
25%
10+
While most of my client reviews are NDA-protected (because, you know, top-secret agency white label stuff), I managed to sneak in a few favorites from my previous partners.